Finnish Customer Service Representative in Maastricht-Airport

11-01-2018 Referentie: 020385-L1
Regio Maastricht-Airport
Werkuren 40 uur per week
Provincie Limburg
Vakgebied Administratief, Secretarieel
Opleidingsniveau HBO, MBO
Dienstverband Fulltime

 

For one of our relations in Maastricht-Airport, we're looking for a Finnish Customer Service representative. In this job, you're responsible for providing customer service support for customers and sales representatives.

Responsibilities:
  • Promptly answer incoming customer calls and e-mails to place orders for products;
  • Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made;
  • Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service;
  • Support customers with various enquiries about products;
  • Track product shipments upon the customer's request;
  • Send samples of the companies products to customers upon their request;
  • Liaise with shipping, marketing, quality assurance and manufacturing to ensure that the companies products are available as soon as possible for shipment to the customer;
  • Track progress of and be responsible for ensuring that custom kits are manufactured in a timely manner to meet customers' demands;
  • Responsible for the timely and correct handling of reported RGA's;
  • Support the Sales Reps and Sales Manager with various tasks and projects, like various sales reports, promotional projects, preparation for sales meetings, product launches, written price quotations and offers;
  • Back-up for other Customer Service Representatives and colleagues;
  • Performs other related duties and tasks as required.

Wat vragen wij

For this job we're looking for candidates matching the following profile:

  • Diploma of college education (MBO or HBO);
  • A minimum of 2 years experience in an international customer service environment;
  • Native/Fluent Finnish and a good level of English;
  • Fulltime available (it's not possible to work parttime at this company);
  • Experience with MS Office.

Are you looking for a new challenge and do you regognize yourself in this profile?
Are you customer oriented, effectively in your work, accurate and a teamplayer?

Then we're looking for you!

Wat bieden wij

We offer you a challenging job within an international fast-growing company, specialised in medical devices.
The company offers you a fulltime job for 40 hours a week, during office hours.
You will get a direct contract at the company with a competitive salary (depending on experience) and some nice benefits.

If you have any questions regarding this position, please don't hesitate to contact us by phone or email:

0031-(0)46-2077010
zuidlimburg@flexibility.nl


Vacature delen:

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Solliciteer direct
Solliciteer direct
Paul Bergs

Paul Bergs

06 - 5432 3275